Privacy Policy

01 Information we collect

We collect only the information connected to using JoslaCart. What we collect depends on whether you are applying to work, working batches, or both.

Shopper and driver applications

When you submit a shopper sign-up or driver sign-up form in the app, we save the information you provide on that form, which may include:

• Your name and contact details (email address and phone number)
• Your city and ZIP or postal code, your service area, and the role you are applying for (shopper, driver, or both)
• Information relevant to eligibility and the work itself, such as availability and, for drivers, vehicle information you choose to provide
• For drivers, your confirmation of whether you hold a valid driver’s license — a yes/no confirmation only; we do not collect a license number or an image of the license
• Any other details you type into the application form

Applications are saved in the app so we can review them and contact you about next steps.

Earnings and work activity

If you work as a shopper or driver, the app creates and keeps records of your activity, including:

• Batches (orders) you accept and complete, including the store, items shopped, items marked found or not available, checkout, and delivery completion
• Earnings records — batch pay, tips, your current balance, daily, weekly, and all-time totals, and your history of finished batches
• Payout-related records, including cash-out requests you make and the weekly earnings goal you set in the app
• Your online / offline availability status while you use the app

These records are how your pay is calculated and how you can review your own earnings history in the app.

Information your device sends automatically

Like most apps and websites, when you open JoslaCart your device and browser send basic technical information — such as device type, operating system, browser type, and the time of your visit — which may appear in standard server logs. We use this only to operate, secure, and troubleshoot the service. JoslaCart does not run third-party advertising trackers.

02 Your account

When you create a JoslaCart account, that account lives on your own device — there is no JoslaCart account server holding your login. Your password is stored only as a salted hash on your device and is never sent to us, so we cannot see it or recover it for you.

The application details you submit — your name, email address, phone number, city, and ZIP or postal code — are sent to JoslaCart so we can review your application and contact you about it.

You can delete your on-device account at any time by clearing the app’s data in your browser or device settings. To delete the application you submitted to us, email helplandu78@gmail.com.

03 Location

When you go online, JoslaCart asks whether you want to share your location or enter a ZIP or postal code. If you choose to share it, the app uses it on your device to show batches near you and how far away they are. A ZIP or postal code you enter for this purpose is used the same way — on your device, to place you in a service area.

Your coordinates are stored only on your device and are never sent to us or to anyone else.

Location is always your choice. You can decline it and still use JoslaCart — the app simply shows a sample service area instead of batches near you.

04 How we use information

We use the information above to:

• Review shopper and driver applications and contact applicants about their status and onboarding
• Operate the service — offer batches, assign shopping and delivery work, and show batch progress
• Calculate and record pay — maintain accurate earnings, tip, balance, and cash-out records for shoppers, drivers, and the business owner
• Communicate with you about your application, account, batches, or earnings, and respond when you contact us
• Keep records we are required to keep for accounting, tax, and legal purposes, and to protect the service against fraud and misuse

We do not use your personal information to sell you third-party products, and we do not build advertising profiles from your JoslaCart activity.

05 How we share information

We do not sell your personal information. We also do not share it with third parties for their own marketing or cross-context advertising. Information is shared only in these limited situations:

06 Storage & security

Your account, your location, and the earnings and activity records shown in the app are stored on your own device, in the app’s local storage — JoslaCart does not keep a copy of them on an account server. The application information you submit to us is accessible only to the people who need it to run JoslaCart — for example, to review an application or answer a question about a batch. We use reasonable administrative and technical safeguards appropriate to the size of our business to protect the information we hold against unauthorized access, loss, or misuse.

No method of storing or transmitting information over the internet is completely secure. If you believe your information has been compromised, contact us at helplandu78@gmail.com so we can look into it promptly.

07 How long we keep it

• Applications: kept while your application is under review and, if you are accepted, for as long as you work with JoslaCart. Applications that are not accepted are deleted or de-identified when they are no longer needed for review, unless we must keep them for legal reasons.
• Earnings and batch history: the history shown in the app is stored on your device and is removed when you clear the app’s data. Records JoslaCart itself needs to pay you correctly, resolve questions about a batch, and meet accounting and tax record-keeping requirements are kept for as long as those obligations last — generally several years for financial records.

When information is no longer needed for these purposes, we delete it or remove the details that identify you.

08 Your choices & rights

You can contact us at any time to:

• Access the personal information we hold about you, including your application and earnings records
• Correct information that is inaccurate or out of date
• Delete your information, subject to records we must keep for pay, tax, accounting, or legal reasons — if we must keep part of a record, we will tell you why
• Withdraw an application you have submitted

Email helplandu78@gmail.com with your request. We may need to verify your identity before acting on it, and we will respond within a reasonable time. Depending on where you live, you may have additional rights under local privacy law; we honor applicable rights for users in the United States and Canada.

You will never be charged a fee for making a privacy request, and we will not treat you differently for making one.

09 Children & eligibility

You must be at least 18 years old to apply to work as a JoslaCart shopper or driver. JoslaCart is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us information, contact us and we will delete it.

10 Changes to this policy

As JoslaCart grows — for example, when the native mobile app launches — we may update this policy. When we do, we will revise the “Last updated” date at the top of this page. For significant changes, we will provide a more prominent notice in the app or by email before the change takes effect. Continuing to use JoslaCart after an update means the updated policy applies to you.

11 Contact us

Questions about this policy or about your information? Contact the operator of JoslaCart: